Product liability cases face challenges from commerce in 2019

The landscape of product liability law is constantly evolving, shaped by changes in commerce, technology, and legal precedent. The rise of e-commerce, global supply chains, and third-party marketplace sellers has created significant new challenges for consumers seeking to hold manufacturers accountable for defective products. For New Mexico residents harmed by dangerous products, understanding these challenges — and how the law is adapting — is essential to protecting your rights.

When you purchase a product from a brick-and-mortar store, the chain of liability is relatively straightforward: the manufacturer, the distributor, and the retailer can all be held responsible if the product is defective. But when you buy a product from an overseas seller on Amazon, eBay, or another online marketplace, identifying and reaching the responsible party becomes far more complicated.

The E-Commerce Challenge

Third-Party Marketplace Sellers

Online marketplaces like Amazon, eBay, and Walmart.com host millions of third-party sellers, many of whom are based overseas — particularly in China. When a defective product sold by a foreign third-party seller causes injury, the injured consumer often faces significant obstacles:

  • Identifying the seller — Third-party sellers may operate under multiple names, making it difficult to determine who actually manufactured or sold the product
  • Serving legal process — Foreign manufacturers and sellers may be difficult or impossible to serve with a lawsuit in U.S. courts
  • Collecting judgments — Even if a judgment is obtained, collecting from a foreign entity with no U.S. assets can be impractical
  • Lack of insurance — Many foreign sellers do not carry product liability insurance

Marketplace Platform Liability

A critical legal question is whether online marketplaces themselves can be held liable for defective products sold by third-party sellers on their platforms. Courts have reached different conclusions:

  • Some courts have found that platforms like Amazon act as “sellers” in the product liability chain when they store, ship, and handle returns for third-party products (fulfillment services)
  • Other courts have held that platforms are merely intermediaries and not liable under traditional product liability theories
  • The legal landscape continues to evolve, with several states enacting or considering legislation to clarify marketplace liability

Global Supply Chain Complexity

Modern products often contain components manufactured in multiple countries, assembled in another, and sold worldwide. This global supply chain creates challenges for product liability cases:

  • Identifying the defective component — When a product contains parts from dozens of suppliers, determining which component caused the failure requires extensive investigation
  • Jurisdictional issues — Filing claims against foreign manufacturers raises complex questions about which court has jurisdiction
  • Regulatory gaps — Products manufactured overseas may not meet U.S. safety standards, and enforcement of foreign regulations varies widely

New Mexico Product Liability Protections

Despite these challenges, New Mexico’s product liability laws continue to provide strong protections for consumers:

Strict Liability

New Mexico follows the Restatement (Second) of Torts § 402A, holding manufacturers strictly liable for injuries caused by defective products. This applies to all entities in the distribution chain — manufacturers, distributors, and retailers.

Multiple Theories of Liability

Claims can be brought under strict liability, negligence, breach of warranty, and failure to warn theories, providing multiple avenues for recovery.

Pure Comparative Negligence

Under NMSA § 41-3A-1, your recovery is reduced by your percentage of fault but never completely barred.

Statute of Limitations

The statute of limitations for personal injury claims is three years from the date of injury or discovery (N.M. Stat. § 37-1-8).

Strategies for Overcoming E-Commerce Challenges

Experienced product liability attorneys use several strategies to overcome the challenges posed by e-commerce:

  • Pursuing claims against the marketplace platform — Arguing that the platform is a “seller” in the distribution chain
  • Identifying domestic distributors and importers — Even if the manufacturer is overseas, domestic entities in the supply chain may be liable
  • Utilizing Amazon’s A-to-Z Guarantee and similar programs — Some platforms have established claims processes for defective products
  • Preserving the product and packaging — Physical evidence, including the product itself, packaging, labels, and purchase records, is critical
  • Expert investigation — Engineers and product safety experts can identify defects and trace them to specific manufacturers or components

Frequently Asked Questions

Can I sue Amazon if a product I bought on their site injured me?

Potentially, yes. Courts in several jurisdictions have found Amazon liable for defective products sold by third-party sellers through its platform, particularly when Amazon stored and shipped the product through its fulfillment services. The law in this area is evolving, and an experienced attorney can evaluate your specific situation.

What if the manufacturer is in another country?

While suing a foreign manufacturer presents challenges, it is not impossible. Domestic entities in the distribution chain — including importers, distributors, and retailers — may also be liable. An attorney can identify all potentially responsible parties.

Should I keep the defective product?

Absolutely. The defective product is the most important piece of evidence in a product liability case. Do not discard, repair, or return it. Preserve it in its current condition, along with all packaging, receipts, and documentation.

What types of products are most commonly involved in liability cases?

Common categories include automotive parts, children’s products, electronics, household appliances, medical devices, pharmaceuticals, and recreational equipment. However, any product that is defective and causes injury can be the subject of a liability claim.

Contact Dominguez Law for a Free Consultation

If you have been injured by a defective product — whether purchased online or in a store — you deserve experienced legal representation. At Dominguez Law, we have the resources and expertise to navigate the complexities of modern product liability cases.

Contact us today for a free, confidential consultation. There is no fee unless we recover compensation for you. Se habla español.

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If you have a personal injury claim, do not hesitate to reach out to Dominguez Law. We would be happy to discuss your personal injury case. If your case requires an expert witness, we are ready. To reach our team, you can fill out our contact form or call (505-850-5854) today. We also speak Spanish.

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